Boca Grove Staff Directory 2025

Member Services

Abigail Fleming Member Experience Manager Extension 310 Direct: 561-593-0552 afleming@bocagrove.org Creating and executing plans to improve the overall member experience, aligning with organizational goals and member needs Mapping out the member experience across all touchpoints and channels, identifying opportunities to enhance each interaction Fostering strong relationships with members to understand their needs and concerns Fostering a member-centric culture within the organization Reports to the Director of Membership & Marketing Savannah Spear Communications Coordinator | SOCIAL MEDIA Extension 204 Direct: 561-593-0528 sspear@bocagrove.org Creates and manages content for social media, email campaigns, and internal communications ensuring a consistent brand voice Collaborates across all departments to meet communication needs Supports public relations and events by designing flyers and coordinating communication materials Reports to the Director of Communication & Policy

Robert Aleman Communications Coordinator (Part-time) Extension 205 Direct: 561-593-0532 raleman@bocagrove.org Produces graphic design materials for marketing and events

Weekly email content and website management Reports to the Director of Communication & Policy

Paola Renteria front desk/member services 561-487-5300 x 100 reservations@bocagrove.org Greets members, guests, and vendors warmly; serves as the first point of contact in person and over the phone Answers questions, provides information about club services, and assists with reservations or event inquiries Manages incoming calls, routes messages to appropriate departments, and responds to general inquiries via email Reports to the Director of Membership & Marketing

Jacob Hammel

Erica Harding

David Sirko