Boca Grove Staff Directory 2025

STAFF DIRECTORY 2025-2026

BOCA GROVE STAFF DIRECTORY

Jennifer M. Jolly, CCM COO / General Manager Extension 101 Direct: 561-593-0524 jjolly@bocagrove.org

Manages and oversees all aspects of the POA, including its activities and the relationships between the POA and its Board of Directors, members, guests, employees, community, government and industry Secures and protects the POA’s assets, including facilities and equipment Reports to the President of the Board of Directors

Department Heads

Shannon Easter Director of Agronomy Extension 801 Direct: 561-487-1801 seaster@bocagrove.org Oversees all aspects of turf, landscaping, and aesthetics to ensure top-quality playing conditions as well as community beautification. Develops and manages budgets, plans capital improvements, and controls expenses Coordinates with club leadership, reports on course conditions, and leads major agronomic projects Leads course renovations and infrastructure improvements in collaboration with contractors and consultants Reports to the COO/General Manager Al Amengual Food & Beverage Director Extension 314 Direct: 561-246-5390 aamengual@bocagrove.org Oversees all food and beverage operations, including restaurants, bars, and catering services, ensuring high standards of service and quality Hires, trains, supervises, and motivates F&B staff to ensure high-quality service and a positive work environment. Creating and maintaining budgets, forecasting sales, and managing costs, including labor, food, and beverage expenses Monitoring and maintaining food quality and service standards, ensuring compliance with health and safety regulations Reports to the COO/General Manager

Director of Sports & Wellness Extension 620 Direct: 561-593-0561 dgavrilov@bocagrove.org Daniyel Gavrilov

Provides leadership for sports, fitness, and wellness programs that support health and well-being. Oversees facilities, programming, and staff to ensure safe and inclusive experiences. Develops wellness initiatives, workshops, and educational opportunities for the community. Manages budgets, resources, and partnerships to strengthen programs and services. Promotes engagement, participation, and a culture of wellness across the organization. Reports to the COO/General Manager

Jacob Hammell, CEC Executive Chef Extension 403 Direct: 561-487-2615 jhammell@bocagrove.org

Design seasonal menus, special event offerings, and innovative dining experiences that reflect member preferences and club traditions. Direct all culinary activities, ensuring consistency, quality, efficiency, and timely service across all dining outlets and events. Hire, train, mentor, and manage kitchen staff, fostering professionalism, teamwork, and growth. Control food and labor costs, manage budgets, and oversee purchasing and vendor relationships. Uphold the highest standards of cleanliness, sanitation, and regulatory compliance. Reports to the COO/General Manager

Carla Hull Director of Culture / Human Resources Extension 103 Direct: 561-593-0517 chull@bocagrove.org

Recruit, hire, and retain qualified staff across all departments (culinary, golf, hospitality, maintenance, administration) to support operations and member experience. Foster a positive workplace culture, address employee concerns, mediate conflicts, and promote engagement, teamwork, and professionalism. Implement onboarding, training, and ongoing professional development programs to ensure staff excellence and service consistency. Oversee payroll, benefits administration, and adherence to labor laws, workplace safety, and regulatory requirements. Partner with leadership to align HR practices with BGPOA’s mission, support organizational goals, and build a strong employer brand. Reports to the COO/General Manager

Jacob Hammel

Erica Harding

David Sirko

Gaby Joy Property Manager Extension 202 Direct: 561-593-0516 gjoy@bocagrove.org Responsible for the day-to-day operations within the Community including compliance with all governmental agencies Works with the ACC to ensure home curb appeal, streetscapes and roadways are within regulation and homeowners are following rules

Oversees contract security personnel Reports to the COO/General Manager

Dalibor Nikolin

Director of Racquets Extension 610 Direct: 561-593-0512 dnikolin@bocagrove.org Responsible for the overall management and operation of racquets

Designs, plans, and implements Racquets programs to include special events and clinics with a major focus on planning and developing the overall Program Directs the daily operation of the racquets facility Manages staff and facilities to ensure a positive member experience Reports to the COO/General Manager

Dan Pendola

Director of Golf extension 501 Direct: 561-246-5073 dpendola@bocagrove.org Oversee all daily golf operations, including tee times, tournaments, practice facilities, and pace of play. Provide or oversee lessons, clinics, and programs for players of all ages and skill levels. Recruit, train, and manage golf professionals, shop staff, and outside services team members. Direct the golf shop’s buying, inventory, and sales strategies to meet member needs and maximize revenue. Plan, promote, and execute member tournaments, outings, and special golf events. Coordinate with course maintenance and ensure golf carts, range, and equipment are properly maintained. Manage financial performance of golf operations, including budgeting, expense control, and reporting. Reports to the COO/General Manager

Jacob Hammel

Erica Harding

David Sirko

Natasia Torres

Director of Membership & Marketing Extension 207 Direct: 561-479-4825 ntorres@bocagrove.org Lead recruitment strategies to attract new members while developing programs and initiatives to engage and retain current members. Oversee all marketing efforts to promote the club’s lifestyle, amenities, and events. Serve as the primary contact for prospective and new members, ensuring a seamless onboarding experience and fostering a welcoming community. Track membership trends, prepare reports, and provide insights to leadership and the Board on growth, retention, and member engagement. Collaborate with department heads to promote club activities and events that enhance member satisfaction and visibility. Supervises Membership Experience Manager, Housekeeping and Reception Reports to the COO/General Manager

Cathryn Vaughn Director of Communications & Policy Extension 102 Direct: 561-593-0519 cvaughn@bocagrove.org

Develops and manages internal and external communication strategies to keep members informed, engaged, and connected. Draft, update, and clearly communicate club policies while ensuring compliance with regulations. Provide the Board and management with communication materials, policy updates, and reporting. Provides official records request, policy clarification, rules guidance and litigation support

Administers Board of Directors meetings Assistant to the COO/General Manager Reports to the COO/General Manager.

Michael Vizzi Chief Financial Officer 561-593-0396 x 110 mvizzi@bocagrove.org Directs budgeting, forecasting, and long-term financial planning to ensure the club’s fiscal health and sustainability. Oversees all accounting functions, financial reporting, audits, and ensures compliance with regulatory and governance standards. Manages cash flow, investments, and financing while monitoring risks

and safeguarding the club’s assets. Reports to the COO/General Manager.

Jacob Hammel

Erica Harding

David Sirko

Member Services

Abigail Fleming Member Experience Manager Extension 310 Direct: 561-593-0552 afleming@bocagrove.org Creating and executing plans to improve the overall member experience, aligning with organizational goals and member needs Mapping out the member experience across all touchpoints and channels, identifying opportunities to enhance each interaction Fostering strong relationships with members to understand their needs and concerns Fostering a member-centric culture within the organization Reports to the Director of Membership & Marketing Savannah Spear Communications Coordinator | SOCIAL MEDIA Extension 204 Direct: 561-593-0528 sspear@bocagrove.org Creates and manages content for social media, email campaigns, and internal communications ensuring a consistent brand voice Collaborates across all departments to meet communication needs Supports public relations and events by designing flyers and coordinating communication materials Reports to the Director of Communication & Policy

Robert Aleman Communications Coordinator (Part-time) Extension 205 Direct: 561-593-0532 raleman@bocagrove.org Produces graphic design materials for marketing and events

Weekly email content and website management Reports to the Director of Communication & Policy

Paola Renteria front desk/member services 561-487-5300 x 100 reservations@bocagrove.org Greets members, guests, and vendors warmly; serves as the first point of contact in person and over the phone Answers questions, provides information about club services, and assists with reservations or event inquiries Manages incoming calls, routes messages to appropriate departments, and responds to general inquiries via email Reports to the Director of Membership & Marketing

Jacob Hammel

Erica Harding

David Sirko

Food & Beverage - Special Events

Kara Rowden Catering & Special Events Manager Extension 311 Direct: 561-485-0306 krowden@bocagrove.org Consults with clients to understand their needs, preferences, and budget for events, including menu options, event details, and desired ambiance Coordinates venue selection, setup, decor, and other logistical details to ensure a seamless and enjoyable event experience Manages event budgets, tracks expenses, and ensures financial objectives are met. Manages vendor contracts, negotiates pricing, and ensures vendors are reliable and meet event needs Reports to the Food & Beverage Director Madison DiPietro Engagement, Events & Experiences Manager Extension 312 Direct: 561-593-0533 mdipietro@bocagrove.org Plans and manages member events, including themed gatherings, opening and closing parties, and special celebrations. Oversees event logistics such as menus, seating charts, and décor to ensure seamless experiences. Collaborates with staff and vendors to deliver creative, high-quality programming. Enhances member engagement through thoughtful event design and community focused activities. Ensures events align with organizational values, standards, and member expectations. Continuously evaluates and refines event offerings to enrich the overall member experience. Reports to the Catering & Special Events Manager Erica harding Executive Pastry Chef eharding@bocagrove.org Creating and updating pastry menus, developing new recipes and techniques, and ensuring consistent quality and presentation. Hiring, training, supervising, and evaluating pastry staff, fostering a positive and productive work environment. Overseeing the preparation of all pastry items, ensuring adherence to health and safety standards, and maintaining high quality standards. Reports to the Executive Chef

Jacob Hammel

Erica Harding

David Sirko

Food & Beverage - Dining Services

To Go Extension 301 Direct: 561-485-0310

Hostess Extension 300 Direct: 561-485-0308

Michael Rowley Extension 316 Direct: 561-482-3091 mrowley@bocagrove.org Food & Beverage Manager Oversee Daily Operations: Manage all food and beverage outlets, ensuring smooth, high-quality service and guest satisfaction. Lead and Develop Staff: Hire, train, schedule, and supervise F&B team members to uphold service standards and club values. Manage Financials: Develop budgets, control costs, track sales and expenses, and work toward profitability goals. Plan Events and Menus: Coordinate with chefs and staff to execute dining services and special events, including menu planning and service execution. Ensure Compliance and Quality: Uphold health, safety, and sanitation standards while maintaining excellent food, beverage, and service quality. Reports to the Food & Beverage Director

Lubens Chalssaint Extension 315 Direct: 561-593-0418 lchalssaint@bocagrove.org

Watson Joachin Extension 312 Direct: 561-593-0533 wjoachin@bocagrove.org

Dining Room Managers Assists in creating a warm and welcoming dining experience for members and guests. Supports daily dining room operations to ensure attentive and seamless service. Helps coordinate menus, seating arrangements, and special event dining details. Works closely with the food & beverage team to maintain high standards of quality and hospitality. Learns and grows in the role to better serve the membership and enhance the dining experience. Reports to the Food & Beverage Manager

Jacob Hammel

Erica Harding

David Sirko

Food & Beverage - Culinary

Michael Edelen Purchasing Manager Extension 402 Direct: 561-593-0515 medelen@bocagrove.org Ordering/Procurement of all Food, Dry Goods, and Paper Products Maintains par levels of stock Fulfills inter-departmental requisitions Invoice coding Reports to the Executive Chef Ensures smooth daily functioning of the kitchen, from prep to service Maintains cleanliness and enforces health codes and safety standards Works with chefs or food & beverage director on menu planning, specials, and seasonal items Ensures consistency and quality in food preparation, presentation, and service Reports to the Executive Chef Thomas Bernal Chef de Cuisine tbernal@bocagrove.org Serves as second-in-command of culinary operations, reporting directly to the Executive Chef. Oversees all aspects of production, organization, and daily kitchen operations. Ensures consistent quality control and adherence to established culinary standards across all menus. Provides strategic leadership, training, and guidance to the culinary team. Reports to the Executive Chef Oleg Pavlyuk Sous Chef opavlyuk@bocagrove.org Directs the preparation team and oversees all cold food production. Assumes management responsibilities in the absence of the Executive Chef. Ensures consistency, quality, and adherence to culinary standards within cold kitchen operations. Supports overall culinary execution and fosters effective team coordination. Reports to the Executive Chef David Sirko, CEC Kitchen Manager Extension 401 Direct: 561-487-2208 dsirko@bocagrove.org

Golf Operations Golf Shop Extension 500 Direct: 561-488-2582

Phillip Gabes HEAD GOLF PROFESSIONAL Extension 502 Direct: 561-593-0548 pgabes@bocagrove.org Makes recommendations for hiring and oversees the raining/supervision of all golf operations personnel. Assists with organizing and conducting club tournaments, outside outings, player development and related events Supervises physical inventories of hard goods, present a diverse and desirable array of golf equipment Reports to the Director of Golf

Robert DiMatteo

HEAD GOLF PROFESSIONAL rdimatteo@bocagrove.org

Provide golf instruction and clinics to members and guests of all skill levels, focusing on swing mechanics, course strategy, and rules of the game. Manage daily golf operations, including tee time scheduling, tournament coordination, and member services to ensure a premium golf experience. Oversee pro shop activities, such as merchandising, inventory control, and staff supervision, maintaining high standards of customer service.

Anthony Sileo

Guest Service Supervisor asileo@bocagrove.org

Supervise and train outside service staff, including cart attendants, bag drop, and range personnel, ensuring top-tier guest service and smooth daily operations. Coordinate guest arrival and departure processes, including bag handling, cart staging, and valet service to deliver a seamless and welcoming experience. Maintain practice facilities and golf cart fleet, ensuring cleanliness, proper setup, and readiness throughout the day. Resolve guest inquiries and service issues promptly, upholding high service standards and supporting member and guest satisfaction.

Beth Freedman Merchandising Manager Extension 203 Direct: 561-593-0529 bfreedman@bocagrove.org Responsible for buying and receiving of all soft goods and apparel Conducts monthly inventory counts Ensures professional appearance of all staff to club standards Reports to Director of Golf

Racquets

Marko Dragic Head of Racquets Extension 140 Direct: 593-0538 mdragic@bocagrove.org

Racquet Sports Shop Extension 700 Direct: 561-487-7070

Manages day-to-day racquets activities, including tennis, pickleball and padel Assists in scheduling, supervising and training racquets staff and professionals Provides private lessons, group clinics and junior programming across all racquet sports Reports to the Director of Racquets

Fitness

David Schlueter Fitness Manager Extension 612 Direct: 561-593-0422 dschlueter@bocagrove.org Leads and manages fitness staff, including scheduling, training and performance oversight Developes and implements engaging fitness programs and group class schedules tailored to member needs Maintains equipment and facility standards, ensuring a clean, safe and functional workout environment Engages with members to promote fitness services, address feedback and support overall wellness goals. Reports to the Director of Sports & Wellness Fitness Extension 600 Direct: 561-487-6292

Golf Course maintenance

Brian Distel Golf Course Superintendent bdistel@bocagrove.org

Directs and administers all functions concerning golf course maintenance, golf course conditioning, and all associated personnel-related management. Responsible for all agronomic practices related to golf course conditioning. Supervises Golf Course Maintenance and Landscaping Reports to the Director of Agronomy Claudia Talamantes Administrative Manager Extension 802 Direct: 561-593-0531 ctalamantes@bocagrove.org Assists the Golf Course Superintendent with all administrative needs. Works directly with Human Resources to ensure all department personnel are properly processed. Coordinates vendor payments with the Accounting Department. Reports to the Director of Agronomy

Jacob Hammel

Erica Harding

David Sirko

POA

Glades Gate 561-487-1888 Powerline Gate 561-487-5999

Security Supervisor 561-593-0535 Security Director 561-593-0546

Klauber Arena Director of Security Extension 904 Direct: 561-593-0546 securitydirector@bocagrove.org Oversee all security operations to ensure the safety of members, guests, staff, and club property. Develop and enforce security protocols tailored to the unique needs of a private, gated country club community. Manage access control systems, including gatehouse operations, visitor check-in, and surveillance monitoring. Conduct regular patrols of the clubhouse, golf course, tennis courts, residential areas, and other club facilities.

Housekeeping Manager Extension 130 Direct: 561-246-5417 redwards@bocagrove.org Roger Edwards

Ensures the Clubhouse, Facilities, and other common areas are clean and orderly. Responsible for the daily activity in the Ladies’ card room and locker rooms. Reports to Director of Membership & Marketing

Roberto Rodriguez Maintenance Manager Extension 140 Direct: 561-593-0538 rrodriguez@bocagrove.org

Performs routine maintenance throughout the property. Assesses need for replacement and/or repairs to facility Maintains inventory of equipment and replacement items. Reports to the Property Manager

Angelique Steadman POA Administrative Assistant Extension 200 Direct: 561-470-1837 Asteadman@bocagrove.org Supports our members with POA needs, including resident services, gate access and understanding community standards Helps ensure smooth operations across the club Assists with organizing POA records Coordinates POA meetings Reports to the Property Manager

Jacob Hammel

Erica Harding

David Sirko