Boca Grove Staff Directory 2025

STAFF DIRECTORY 2025-2026

BOCA GROVE STAFF DIRECTORY

Jennifer M. Jolly, CCM COO / General Manager Extension 101 Direct: 561-593-0524 jjolly@bocagrove.org

Manages and oversees all aspects of the POA, including its activities and the relationships between the POA and its Board of Directors, members, guests, employees, community, government and industry Secures and protects the POA’s assets, including facilities and equipment Provide overall executive leadership for all club operations, setting the strategic direction and ensuring alignment with the Board’s vision and policies. Oversee all departments to deliver an exceptional, consistent member experience. Serve as the primary liaison to the Board of Governors, preparing reports, communicating strategic progress, and implementing approved initiatives. Lead, mentor, and develop the management team, fostering a collaborative, high performance culture focused on service excellence. Direct the club’s financial management, including budgeting, forecasting, capital planning, and achieving operational and financial goals. Maintain high standards for facilities, safety, and operational efficiency across all club amenities and grounds. Uphold governance, policy compliance, and legal/regulatory requirements while ensuring transparency and accountability. Drive long-term planning, member engagement strategies, and capital improvement initiatives to support the club’s growth and sustainability. Reports to the President of the Board of Directors Shannon Easter Director of Agronomy Extension 801 Direct: 561-487-1801 seaster@bocagrove.org Oversees all aspects of turf, landscaping, and aesthetics to ensure top-quality playing conditions as well as community beautification. Develops and manages budgets, plans capital improvements, and controls expenses Coordinates with club leadership, reports on course conditions, and leads major agronomic projects Leads course renovations and infrastructure improvements in collaboration with contractors and consultants Reports to the COO/General Manager Department Heads

Jacob Hammell, CEC Executive Chef Extension 403 Direct: 561-487-2615 jhammell@bocagrove.org Design seasonal menus, special event offerings, and innovative dining experiences that reflect member preferences and club traditions. Direct all culinary activities, ensuring consistency, quality, efficiency, and timely service across all dining outlets and events. Hire, train, mentor, and manage kitchen staff, fostering professionalism, teamwork, and growth. Control food and labor costs, manage budgets, and oversee purchasing and vendor relationships. Uphold the highest standards of cleanliness, sanitation, and regulatory compliance. Reports to the COO/General Manager

Carla Hull Assistant General Manager Extension 103 Direct: 561-593-0517 chull@bocagrove.org

Oversee daily clubhouse operations—including dining, events, member services, and front-of-house teams—to ensure a seamless, high-quality member experience. Serve as a visible leader, building strong relationships with members and handling feedback, service recovery, and engagement. Coordinate with F&B and Events teams to execute dining services, banquets, and club programming at an exceptional standard. Assist with budgeting, financial performance, labor management, and operational reporting to support the club’s financial goals. Ensure facilities, clubhouse areas, and operations meet safety, cleanliness, and maintenance standards through collaboration with department leaders. Enforce club policies, maintain compliance with regulations, and uphold operational procedures and service protocols. Reports to the COO/General Manager

Gaby Joy Property Manager Extension 202 Direct: 561-593-0516 gjoy@bocagrove.org

Manage day-to-day community operations, ensuring common areas, streetscapes, amenities, and roadways meet standards and comply with all governmental regulations. Partner with the Architectural Control Committee (ACC) to monitor curb appeal, conduct property inspections, and ensure homeowner projects and exteriors follow community rules and architectural guidelines. Oversee contract security personnel performance oversight, and adherence to safety and access-control procedures. Serve as the primary point of contact for homeowners, addressing inquiries, communicating violations, coordinating vendor services, and ensuring timely resolution of operational issues. Reports to the COO/General Manager

Jacob Hammel

Erica Harding

David Sirko

Dalibor Nikolin

Director of Racquets Extension 610 Direct: 561-593-0512 dnikolin@bocagrove.org

Director of Golf extension 501 Direct: 561-246-5073 dpendola@bocagrove.org Oversee all daily golf operations, including tee times, tournaments, practice facilities, and pace of play. Provide or oversee lessons, clinics, and programs for players of all ages and skill levels. Recruit, train, and manage golf professionals, shop staff, and outside services team members. Direct the golf shop’s buying, inventory, and sales strategies to meet member needs and maximize revenue. Plan, promote, and execute member tournaments, outings, and special golf events. Coordinate with course maintenance and ensure golf carts, range, and equipment are properly maintained. Manage financial performance of golf operations, including budgeting, expense control, and reporting. Reports to the COO/General Manager Oversee the overall management and operation of the racquets program, including tennis, pickleball, and related activities, ensuring a high-quality member experience. Design, plan, and implement comprehensive racquets programs, clinics, leagues, and special events to drive participation and program growth. Direct daily facility operations, including court scheduling, maintenance coordination, equipment management, and ensuring a safe and welcoming environment. Recruit, train, supervise, and mentor racquets staff, ensuring consistent delivery of excellent instruction and service. Manage budgets, program resources, and member relations, coordinating with club leadership to align racquets initiatives with overall club objectives. Reports to the COO/General Manager Dan Pendola

Director of Fitness Extension 612 Direct: 561-487-6292 dschlueter@bocagrove.org David Schlueter

Provides leadership for sports, fitness, and wellness programs that support health and well-being. Oversees facilities, programming, and staff to ensure safe and inclusive experiences. Develops wellness initiatives, workshops, and educational opportunities for the community. Manages budgets, resources, and partnerships to strengthen programs and services. Promotes engagement, participation, and a culture of wellness across the organization. Reports to the COO/General Manager

Jacob Hammel

Erica Harding

David Sirko

Natasia Torres

Cathryn Vaughn Director of Communications & Policy Extension 102 Direct: 561-593-0519 cvaughn@bocagrove.org Develop and manage internal and external communication strategies to keep members informed, engaged, and connected. Draft, update, and communicate club policies, ensuring compliance with governing regulations and organizational standards. Provide the Board and management with communication materials, policy updates, reporting, and guidance on rules or regulations. Administer Board of Directors meetings, assist with official records requests, policy clarification, and litigation support. Serve as assistant to the COO/General Manager, reporting directly and supporting leadership in strategic communication and policy initiatives. Reports to the COO/General Manager. Michael Vizzi Chief Financial Officer 561-593-0396 x 110 mvizzi@bocagrove.org Direct and oversee all financial operations, including accounting, reporting, audits, and regulatory compliance. Lead budgeting, forecasting, and long-term financial planning to ensure the club’s fiscal health and sustainability. Manage cash flow, investments, and financing, monitoring risks and safeguarding the club’s assets. Provide financial analysis, reports, and strategic recommendations to support club leadership and the Board. Collaborate with department heads and leadership to optimize resources, control Oversee all marketing efforts to promote the club’s lifestyle, amenities, and events. Serve as the primary contact for prospective and new members, ensuring a seamless onboarding experience and fostering a welcoming community. Track membership trends, prepare reports, and provide insights to leadership and the Board on growth, retention, and member engagement. Collaborate with department heads to promote club activities and events that enhance member satisfaction and visibility. Supervises Membership Experience Manager, Housekeeping and Reception Reports to the COO/General Manager Director of Membership & Marketing Extension 207 Direct: 561-479-4825 ntorres@bocagrove.org Lead recruitment strategies to attract new members while developing programs and initiatives to engage and retain current members.

costs, and support operational goals. Reports to the COO/General Manager.

Jacob Hammel

Erica Harding

David Sirko

Member Services

Abigail Fleming Member Experience Manager Extension 310 Direct: 561-593-0552 afleming@bocagrove.org Creating and executing plans to improve the overall member experience, aligning with organizational goals and member needs Mapping out the member experience across all touchpoints and channels, identifying opportunities to enhance each interaction Fostering strong relationships with members to understand their needs and concerns Fostering a member-centric culture within the organization Reports to the Director of Membership & Marketing Savannah Spear Communications Coordinator | SOCIAL MEDIA Extension 204 Direct: 561-593-0528 sspear@bocagrove.org Creates and manages content for social media, email campaigns, and internal communications ensuring a consistent brand voice Collaborates across all departments to meet communication needs Supports public relations and events by designing flyers and coordinating communication materials Reports to the Director of Communication & Policy

Robert Aleman Communications Coordinator (Part-time) Extension 205 Direct: 561-593-0532 raleman@bocagrove.org Produces graphic design materials for marketing and events

Weekly email content and website management Reports to the Director of Communication & Policy

Paola Renteria front desk/member services 561-487-5300 x 100 reservations@bocagrove.org Greets members, guests, and vendors warmly; serves as the first point of contact in person and over the phone Answers questions, provides information about club services, and assists with reservations or event inquiries Manages incoming calls, routes messages to appropriate departments, and responds to general inquiries via email Reports to the Director of Membership & Marketing

Jacob Hammel

Erica Harding

David Sirko

Food & Beverage - Special Events

Kara Rowden Catering & Special Events Manager Extension 311 Direct: 561-485-0306 krowden@bocagrove.org Consults with clients to understand their needs, preferences, and budget for events, including menu options, event details, and desired ambiance Coordinates venue selection, setup, decor, and other logistical details to ensure a seamless and enjoyable event experience Manages event budgets, tracks expenses, and ensures financial objectives are met. Manages vendor contracts, negotiates pricing, and ensures vendors are reliable and meet event needs Reports to the Assistant General Manager Madison DiPietro Social Events Manager Extension 312 Direct: 561-593-0533 mdipietro@bocagrove.org Plans and manages member events, including themed gatherings, opening and closing parties, and special celebrations. Oversees event logistics such as menus, seating charts, and décor to ensure seamless experiences. Collaborates with staff and vendors to deliver creative, high-quality programming. Enhances member engagement through thoughtful event design and community focused activities. Ensures events align with organizational values, standards, and member expectations. Continuously evaluates and refines event offerings to enrich the overall member experience. Reports to the Catering & Special Events Manager Erica harding Executive Pastry Chef eharding@bocagrove.org Creating and updating pastry menus, developing new recipes and techniques, and ensuring consistent quality and presentation. Hiring, training, supervising, and evaluating pastry staff, fostering a positive and productive work environment. Overseeing the preparation of all pastry items, ensuring adherence to health and safety standards, and maintaining high quality standards. Reports to the Executive Chef

Jacob Hammel

Erica Harding

David Sirko

Food & Beverage - Dining Services

To Go Extension 301 Direct: 561-485-0310

Hostess Extension 300 Direct: 561-485-0308

Michael Rowley Extension 316 Direct: 561-482-3091 mrowley@bocagrove.org Food & Beverage Manager Oversee Daily Operations: Manage all food and beverage outlets, ensuring smooth, high-quality service and guest satisfaction. Lead and Develop Staff: Hire, train, schedule, and supervise F&B team members to uphold service standards and club values. Manage Financials: Develop budgets, control costs, track sales and expenses, and work toward profitability goals. Plan Events and Menus: Coordinate with chefs and staff to execute dining services and special events, including menu planning and service execution. Ensure Compliance and Quality: Uphold health, safety, and sanitation standards while maintaining excellent food, beverage, and service quality. Reports to the Assistant General Manager

Watson Joachin Extension 312 Direct: 561-593-0533 wjoachin@bocagrove.org

Dining Room Managers Assists in creating a warm and welcoming dining experience for members and guests. Supports daily dining room operations to ensure attentive and seamless service. Helps coordinate menus, seating arrangements, and special event dining details. Works closely with the food & beverage team to maintain high standards of quality and hospitality. Learns and grows in the role to better serve the membership and enhance the dining experience. Reports to the Food & Beverage Manager

Jacob Hammel

Erica Harding

David Sirko

Food & Beverage - Culinary

Michael Edelen Purchasing Manager Extension 402 Direct: 561-593-0515 medelen@bocagrove.org Ordering/Procurement of all Food, Dry Goods, and Paper Products Maintains par levels of stock Fulfills inter-departmental requisitions Invoice coding Reports to the Executive Chef Ensures smooth daily functioning of the kitchen, from prep to service Maintains cleanliness and enforces health codes and safety standards Works with chefs or food & beverage director on menu planning, specials, and seasonal items Ensures consistency and quality in food preparation, presentation, and service Reports to the Executive Chef Thomas Bernal Chef de Cuisine tbernal@bocagrove.org Serves as second-in-command of culinary operations, reporting directly to the Executive Chef. Oversees all aspects of production, organization, and daily kitchen operations. Ensures consistent quality control and adherence to established culinary standards across all menus. Provides strategic leadership, training, and guidance to the culinary team. Reports to the Executive Chef Oleg Pavlyuk Sous Chef opavlyuk@bocagrove.org Directs the preparation team and oversees all cold food production. Assumes management responsibilities in the absence of the Executive Chef. Ensures consistency, quality, and adherence to culinary standards within cold kitchen operations. Supports overall culinary execution and fosters effective team coordination. Reports to the Executive Chef David Sirko, CEC Kitchen Manager Extension 401 Direct: 561-487-2208 dsirko@bocagrove.org

Golf Operations Golf Shop Extension 500 Direct: 561-488-2582

Phillip Gabes HEAD GOLF PROFESSIONAL Extension 502 Direct: 561-593-0548 pgabes@bocagrove.org Makes recommendations for hiring and oversees the raining/supervision of all golf operations personnel. Assists with organizing and conducting club tournaments, outside outings, player development and related events Supervises physical inventories of hard goods, present a diverse and desirable array of golf equipment Reports to the Director of Golf

Robert DiMatteo

HEAD GOLF PROFESSIONAL rdimatteo@bocagrove.org

Provide golf instruction and clinics to members and guests of all skill levels, focusing on swing mechanics, course strategy, and rules of the game. Manage daily golf operations, including tee time scheduling, tournament coordination, and member services to ensure a premium golf experience. Oversee pro shop activities, such as merchandising, inventory control, and staff supervision, maintaining high standards of customer service. Reports to the Director of Golf

Anthony Sileo

Guest Service Supervisor asileo@bocagrove.org

Supervise and train outside service staff, including cart attendants, bag drop, and range personnel, ensuring top-tier guest service and smooth daily operations. Coordinate guest arrival and departure processes, including bag handling, cart staging, and valet service to deliver a seamless and welcoming experience. Maintain practice facilities and golf cart fleet, ensuring cleanliness, proper setup, and readiness throughout the day. Resolve guest inquiries and service issues promptly, upholding high service standards and supporting member and guest satisfaction. Reports to the Director of Golf

Beth Freedman Merchandising Manager Extension 203 Direct: 561-593-0529 bfreedman@bocagrove.org Responsible for buying and receiving of all soft goods and apparel Conducts monthly inventory counts Ensures professional appearance of all staff to club standards Reports to Director of Golf

Racquets

Racquet Sports Shop Extension 700 Direct: 561-487-7070

Fitness

Luis Vazquez Recreation Supervisor & Personal Trainer Extension 612 Direct: 561-593-0422 lvazquez@bocagrove.org Plan, organize, and supervise recreational programs and activities tailored for teens and tweens. Oversee daily operations of recreational facilities, including scheduling, equipment, and safety protocols. Develop and implement special events, leagues, camps, and workshops to encourage participation and skill development. Serve as the main point of contact for members and parents, monitoring program effectiveness and ensuring compliance with club policies and safety standards. Reports to the Director of Fitness Fitness Extension 600 Direct: 561-487-6292

Golf Course maintenance

Brian Distel Golf Course Superintendent bdistel@bocagrove.org

Directs and administers all functions concerning golf course maintenance, golf course conditioning, and all associated personnel-related management. Responsible for all agronomic practices related to golf course conditioning. Supervises Golf Course Maintenance and Landscaping Reports to the Director of Agronomy

Claudia Talamantes Administrative Manager Extension 802 Direct: 561-593-0531 ctalamantes@bocagrove.org Assists the Golf Course Superintendent with all administrative needs. Works directly with Human Resources to ensure all department personnel are properly processed. Coordinates vendor payments with the Accounting Department. Reports to the Director of Agronomy

Jacob Hammel

Erica Harding

David Sirko

POA

Glades Gate 561-487-1888 Powerline Gate 561-487-5999

Security Supervisor 561-593-0535 Security Director 561-593-0546

Bill Bernard Director of Security Extension 904 Direct: 561-593-0546 securitydirector@bocagrove.org Oversee all security operations to ensure the safety of members, guests, staff, and club property. Develop and enforce security protocols tailored to the unique needs of a private, gated country club community. Manage access control systems, including gatehouse operations, visitor check-in, and surveillance monitoring. Conduct regular patrols of the clubhouse, golf course, tennis courts, residential areas, and other club facilities.

Housekeeping Manager Extension 130 Direct: 561-246-5417 redwards@bocagrove.org Roger Edwards

Ensures the Clubhouse, Facilities, and other common areas are clean and orderly. Responsible for the daily activity in the Ladies’ card room and locker rooms. Reports to Director of Membership & Marketing

Roberto Rodriguez Maintenance Manager Extension 140 Direct: 561-593-0538 rrodriguez@bocagrove.org

Performs routine maintenance throughout the property. Assesses need for replacement and/or repairs to facility Maintains inventory of equipment and replacement items. Reports to the Property Manager

Angelique Steadman POA Administrative Assistant Extension 200 Direct: 561-470-1837 Asteadman@bocagrove.org Supports our members with POA needs, including resident services, gate access and understanding community standards Helps ensure smooth operations across the club Assists with organizing POA records Coordinates POA meetings Reports to the Property Manager

Jacob Hammel

Erica Harding

David Sirko

Accounting

krishna Gelin Accounts Payable Specialist Extension 112 Direct: 561-593-0545 KGELIN@BOCAGROVE.ORG Vendor payments Maintains accounting ledgers, verifies, and posts account transactions Reports to the Controller Cecilia Kovago Accounts Receivable Specialist Extension 113 Direct: 561-593-0542 ckovago@bocagrove.org Assists members with billing and statement inquiries Member account updates to database (billing preferences, address, email, etc.) Processes Member payments and researches billing errors Reports to the Controller Controller 561-593-0395 x 111 vamorose@bocagrove.org Estoppel information for property closings, prorated assessments, and potential refund amounts on applicable closings. Installment Plan inquires and general account assistance as needed Supervises Accounting Team Reports to the CFO Victoria Amorose

PROJECT MANAGER

James Switzer Project Manager Extension 115 Direct: 561-593-0518 JSWITZER@BOCAGROVE.ORG

Oversees, plans, & executes club projects - including facility upgrades, event setups, and maintenance initiatives - while ensuring minimal disruption to member services Manages project timelines, budgets, and resource allocation, proactively addressing risks and resolving issues to maintain smooth operations Reports to the CFO

Jacob Hammel

Erica Harding

David Sirko